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Help Center

FAQ's

Frequently Asked Questions

Touchpoint is an innovative digital menu and engagement solution designed to enhance customer interactions. It simplifies ordering, promotes businesses, and seamlessly integrates with multiple industries like hospitality, healthcare, and retail.

Yes! Touchpoint enables businesses to:
Showcase their digital menu or service list
Gather customer feedback in real-time
Manage promotions and marketing campaigns
Monitor analytics to optimize customer engagement

Our clients typically notice improvements in customer engagement, ordering efficiency, and brand visibility within days of implementation. The more actively you use Touchpoint’s features, the faster you'll see measurable growth.

Touchpoint is perfect for:
🏨 Hotels & Restaurants – Digital menus, reviews, and order automation
🏥 Healthcare & Clinics – Patient information access & digital check-ins
🏪 Retail & Shopping Centers – Product catalogs & customer feedback
🎭 Museums & Attractions – Accessibility solutions & interactive content

Yes! We offer custom branding and integration with existing POS systems to tailor the experience to your needs.

To access your MMS (Menu Management System) and manage your digital menus efficiently, follow these steps:

1️⃣ Go to the login page: Click here to access the Touchpoint MMS portal.
2️⃣ Enter your credentials: Use your registered email and password to log in.
3️⃣ Forgot your password? Click "Forgot Password" to receive a reset link via email.
4️⃣ First-time user? Contact our support team to set up your account and get started.

Once logged in, you can update menu items, manage promotions, adjust pricing, and track analytics to optimize your restaurant or business operations. 🚀

We provide step-by-step user manuals to help you navigate your Menu Management System (MMS).

📖 Access the manuals here: Digital Menu Manuals
You’ll find guides and tutorials to help you manage, update, and optimize your digital menu system with ease.

We totally understand that every business is unique! That’s why we love to offer free demos – no commitments, just real hands-on experience to see how our solutions can transform your business.

🔹 Test It First: We offer a free trial/demo so you can explore our system risk-free.
🔹 Customized Walkthrough: Our team will personally guide you through how the system fits your needs.
🔹 No Strings Attached: We believe in the value of our product, and we want you to experience it first-hand.

💡 Ready to test it out? Contact us today! 📩

Yes! We believe in giving back and supporting non-profit organizations with the power of technology. If you're a non-profit, charity, or social impact organization, we’d love to help!

💜 How it works:
✔️ We provide free or discounted solutions tailored to non-profits.
✔️ Our goal is to enhance accessibility, engagement, and efficiency for organizations making an impact.
✔️ Simply contact us, and let’s see how we can support your mission.

📩 Reach out to us to learn more!